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Privacy policy

Privacy Policy

1. Introduction

At Jyoti Facility Management Services (JFMS), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or representatives.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, company name, job title, and other contact details provided voluntarily by you.

  • Service Information: Details related to service requests, feedback, or inquiries.

  • Usage Data: Information such as IP address, browser type, operating system, and time of access, to improve website performance and user experience.

  • Payment Information: Limited payment details when applicable, processed through secure and authorized payment gateways.


3. How We Use Your Information

Your information may be used for the following purposes:

  • To provide and manage our facility management services.

  • To communicate with you regarding inquiries, proposals, or ongoing contracts.

  • To improve our website, operations, and customer service.

  • To send updates, service notifications, or promotional information (only with your consent).

  • To comply with legal or regulatory requirements.


4. Data Protection and Security

We implement strict administrative, technical, and physical safeguards to protect your personal data against unauthorized access, misuse, or disclosure.
Only authorized JFMS personnel and trusted partners have access to your data for legitimate business purposes.


5. Information Sharing

JFMS does not sell, rent, or trade personal data to third parties.
We may share limited information only with:

  • Authorized service providers or partners who assist in service delivery.

  • Government or legal authorities, when required by law or to protect company rights.

All third parties are obligated to maintain the confidentiality and security of shared information.


6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.


7. Cookies and Tracking

Our website may use cookies or analytics tools to enhance user experience and monitor website performance. You can adjust your browser settings to decline cookies, but some features may not function properly.


8. Your Rights

You have the right to:

  • Access and review the information we hold about you.

  • Request corrections or updates to your data.

  • Withdraw consent for promotional communications.

  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, you can contact us at info@jyotifms.com.


9. Changes to This Policy

JFMS reserves the right to update or modify this Privacy Policy from time to time. All changes will be posted on our website with an updated “Last Revised” date.


10. Contact Information

If you have any questions or concerns about this Privacy Policy or data handling practices, please contact us:

📧 Email: info@jyotifms.com
📍 Jyoti Facility Management Services (JFMS)